All bookings must have a 20% deposit and reservations must be paid in full 14 days prior to the event.
Deposits are not refundable. 14 days or less cancellation - full negotiated rate of fare will be charged. (please understand we can not offer this Limousine to other customers during this reservation period) Gift Certificates may be issued to customers, in the event we can rent a canceled limousine for that time frame.
Reservation Policy:
All reservations must have a deposit on file
All reservations must have a credit card/debit card on file to cover overtime, damages, or excessive cleaning of limousine and client agrees to allow a charge to their credit card for these charges.
We are very fair to our clients, unfortunately there are a few that abuse limousines.
There is a minimum $200.00 fee for cleaning of interior (vomit) or cleaning carpeting $100. (shampoo food, spills and gum out of carpet.) These occurences are rare, to avoid these charges please be sure that your guests respect our Limousines.
There is a $200 fee, plus damages, if a passenger smokes in Limo.
Our Entire fleet is smoke-free
Supervision of passengers is the responsibility of the customer that booked the reservation and the card holder on file.
Hourly rental:
The Limousines are rented on an hourly basis. We are not responsible for traffic, weather delays or for routing to and from the event. Charges begin when Limousine arrives at first pickup location and continue until last drop off, plus any travel time from our office and back(if over 15 minutes) . Please supply Limousines by Liz, Inc. with full addresses and turn by turn instructions to all locations, at least 48 hours prior to event, or we will take the route available to us on mapquest or our GPS systems. We can not be responsible for map or direction errors.
Parking fees, if any, at special events(Gillette Stadium, Tweeter Center, etc.) are not included in the rental price.
Limousine preference:
We do reserve specific limousine, but, in the rare event of a vehicle mechanical problem, we reserve the right to substitute with limousines with equal or greater value.
| Cancellation Policy |
Deposits are not refundable, unless cancellation is more than 20 days prior to event date. Less than 14 days prior to event date - full negotiated rate of fare will be charged. Cancellations within 12 hours of the event, full contract amount will be charged. (please understand that we can not offer this Limousine to other customers during this reservation period). At this time we have no fuel surcharges. Tolls and any parking fees are additional. Credit Card use: Please be sure to have the credit card that you supplied to us, on hand in order for our driver to obtain an imprint and a signature. Company policy requires that the Driver has this taken care of prior to the Limousine departing the first pickup location. Cardholder hereby agrees to allow overtime and any damages caused by any of the passengers in the limousine to be charged to this credit card on file.
Limousine preference: We will reserve a specific limousine for your event, in the rare event of a mechanical problem, we reserve the right to substitute with limousines with equal or greater value, at no extra cost to you. |