All bookings must have a 25% deposit and reservations must be paid in full 14 days prior to the event. PLEASE NOTE: THE CREDIT CARD USED MUST BE AT THE PICKUP LOCATION AND CARD HOLDER MUST SIGN CREDIT CARD SLIP & RESERVATION FORM PRIOR TO THE TRIP. This is only to comply with Mastercard, Visa, Discover & Amex rules. PLEASE PROOF READ ALL EMAIL CONFIRMATIONS & REPLY CONFIRMING ALL INFORMATION IS CORRECT & CALL US WITH ANY DISCREPACIES
Deposits are not refundable. 14 days or less cancellation - full negotiated rate of fare will be charged. (please understand we can not offer this Limousine to other customers during this reservation period) Gift Certificates may be issued to customers, in the event we can rent a canceled limousine for that time frame.
Reservation Policy:
All reservations must have a deposit on file
All reservations must have a credit card/debit card on file to cover overtime, damages, or excessive cleaning of limousine and client agrees to allow a charge to their credit card for these charges.
We are very fair to our clients, unfortunately there are a few that abuse limousines.
There is a minimum $200.00 fee for cleaning of interior (vomit) or cleaning carpeting $100. (shampoo excessive food, spills and gum out of carpet.) These occurrences are rare, to avoid these charges please be sure that your guests respect our Limousines.
There is a $200 fee, plus damages, if a passenger smokes in Limo.
Our Entire fleet is smoke-free
Supervision of passengers is the responsibility of the customer that booked the reservation and the card holder on file.
Hourly rental:
The Limousines are rented on an hourly basis. We are not responsible for traffic, weather delays or for routing to and from the event. Charges begin when Limousine arrives at first pickup location and continue until last drop off, plus any travel time from our office and back(if over 15 minutes from our office) . Please supply Limousines by Liz, Inc. with full addresses and turn by turn instructions to all locations, at least 48 hours prior to event, or we will take the route available to us on our GPS systems. Parking fees, if any, at special events(Gillette Stadium, etc.) are not included in the rental price.
Limousine preference:
We do reserve specific limousine, but, in the rare event of a vehicle mechanical problem, we reserve the right to substitute with limousines with equal or greater value.
| Cancellation Policy |
Deposits are not refundable, unless cancellation is more than 20 days prior to event date(less any credit card fees charged by our processor). Less than 14 days prior to event date - full negotiated rate of fare will be charged. (please understand that we can not offer this Limousine to other customers during this reservation period). CREDIT CARDS ACCEPTED: MasterCard, Visa, Discover. Reservation Policy: We have no fuel surcharges. Tolls and any parking fees are additional. Credit Card use: Please be sure to have the credit card that you supplied to us, on hand in order for our driver to obtain an imprint and a signature. Company policy requires that the Driver has this taken care of prior to the Limousine departing the first pickup location. Cardholder hereby agrees to allow overtime and any damages caused by any of the passengers in the limousine to be charged to this credit card on file.
Any changes to the pickup locations or times within 36 hours of the date of rental will incur a $50 fee charged to the credit card on file.
Limousine preference: We will reserve a specific limousine for your event, in the rare event of a mechanical problem, we reserve the right to substitute with limousines with equal or greater value, at no extra cost to you. Supervision of passengers is the responsibility of the customer that booked the reservation and the card holder on file. Hourly rental: The Limo usines are rented on an hourly basis. We are not responsible for traffic, weather delays or for routing to and from the event. Charges begin when Limousine arrives at first pickup location and continue until last drop off, plus any travel time from our office and back (if over 15 minutes) . Please supply Limousines by Liz, Inc. with full addresses and turn by turn instructions to all locations, 48 hours prior to event, or we will take the best route, as our drivers will use the route according to their GPS Navigation systems. |